Now hiring for a South Bend Labor Relations Manager.
Responsibilities:
- Lead a team of associate and labor relations professionals, overseeing issues for union and non-union employees across multiple hospital locations.
- Direct contract negotiations, high-level grievances, and union relationships.
- Develop and roll out standard policies and training across the organization.
- Collaborate with HR leadership to design and launch a new ServiceNow-based ticketing system.
- Support policy enforcement, ADA accommodations, and corrective action procedures.
Qualifications:
- Extensive labor relations experience, including union negotiations and CBA expertise.
- Strong knowledge of ADA and accommodations processes.
- Effective leadership experience with remote and onsite teams.
- An assertive, solution-oriented communicator who can confidently navigate union discussions and influence senior leadership.
- Experience in healthcare, shared services, or COE environments is a plus.
- Proficiency with PeopleSoft and/or ServiceNow is helpful but not required.
Location & Travel:
- Although this position is remote, the candidate MUST reside in the South Bend, IN area, as there will be frequent on-site presence in Kalamazoo, MI, Three Rivers, MI, and South Bend, IN.
- Must be able to travel quickly when needed for negotiations, investigations, or high-priority issues.