Labor Relations Manager

May 11, 2025

Now hiring for a South Bend Labor Relations Manager.

Lead a team of associate and labor relations professionals, overseeing issues for union and non-union employees across multiple hospital locations.
Direct contract negotiations, high-level grievances, and union relationships.
Develop and roll out standard policies and training across the organization.
Collaborate with HR leadership to design and launch a new ServiceNow-based ticketing system.
Support policy enforcement, ADA accommodations, and corrective action procedures.

Extensive labor relations experience, including union negotiations and CBA expertise.
Strong knowledge of ADA and accommodations processes.
Effective leadership experience with remote and onsite teams.
An assertive, solution-oriented communicator who can confidently navigate union discussions and influence senior leadership.
Experience in healthcare, shared services, or COE environments is a plus.
Proficiency with PeopleSoft and/or ServiceNow is helpful but not required.

Although this position is remote, the candidate MUST reside in the South Bend, IN area, as there will be frequent on-site presence in Kalamazoo, MI, Three Rivers, MI, and South Bend, IN.
Must be able to travel quickly when needed for negotiations, investigations, or high-priority issues.

April 29, 2025

Partner with senior leadership to design and execute recruitment strategies
Manage recruitment for mission-critical and hard-to-fill roles
Utilize workforce analytics to provide hiring forecasts and insight to business leaders
Implement advanced sourcing techniques
Build and maintain a pipeline for future workforce needs
Lead end-to-end recruitment processes ensuring compliance with company policies
Collaborate with HR Operations to streamline onboarding processes and enhance new hire experience
Act as a trusted advisor to hiring managers and facilitate regular updates
Train and mentor junior recruiters and foster a collaborative environment

Bachelor’s degree in Human Resources, Business Administration, or related field required
7+ years of full-cycle recruitment experience required
2+ years of experience building and implementing senior leader attraction and onboarding programs required
Background recruiting in the healthcare field required
Expertise with ATS platforms and sourcing tools
Advanced knowledge of employment laws and regulations
Commitment to diversity, equity, and inclusion.

This person MUST reside within 1 hour of the South Bend, IN area.
This position is hybrid with a schedule of being in the office Tuesday through Thursday every other week.

April 22, 2025

Collaborate with the leadership team across the organization
Work with experts from different HR departments to lead initiatives such as hiring, training, compensation, and benefits
Ensure staff have the resources and support needed
Partner with business leaders to understand priorities and needs to develop strategic solutions that align with company goals
Design and implement processes to enhance the overall employee experience
Lead the implementation of any new technologies
Develop and deliver training materials

Bachelor’s degree in HR, Business Administration, or a related field required
Experience in a strategic and consultative HR model required
5+ years of experience in HR operations or Shared Services required
Experience in healthcare, shared services, or COE environments is a plus
SPHR or SHRM certification is a plus
Proficiency with PeopleSoft and/or ServiceNow is helpful but not required

This position is in the office; the candidate MUST reside in the South Bend, IN area, as there will be an on-site presence in Elkhart, IN, or South Bend, IN.

April 22, 2025

Be the first point of contact for employees regarding employee relations issues
Investigate reports and provide guidance that aligns with policies and procedures
Collaborate with managers to implement accommodations for employees and maintain those records for employees
Monitor trends and provide insight to leadership and areas for improvement that align with company goals
Ensure compliance with applicable laws

Bachelor’s degree in HR, Business Administration, or a related field highly preferred
3-5+ years of experience in employee relations with a focus on conflict resolution and performance management required
Background in a large or multi-location company preferred
Experience in healthcare, shared services, or COE environments is a plus
SPHR certification is a plus
Proficiency with PeopleSoft and/or ServiceNow is helpful but not required

Although this position is remote, the candidate MUST reside in the South Bend, IN area, as there will be frequent on-site presence in Kalamazoo, MI, Three Rivers, MI, and South Bend, IN.
Must be able to travel quickly when needed for negotiations, investigations, or high-priority issues.