Evaluating your Recruiting Company

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December 27, 2012

It’s that time of year – for annual employee performance reviews, budget planning and goal-setting. It’s also time to evaluate current vendors to determine if they are a good fit, or if you’ll be making the switch in the coming year. Companies who use a recruiting firm should also evaluate their agency to ensure they are getting the most value out of the relationship. Here are some ways to do that:

1.      Review the service your HR firm has provided over the past year. Evaluate on important criteria such as communication and responsiveness, professionalism, quality of applicants, recruiting process and the success of placements.

2.      Analyze how well the HR firm works with your company’s HR department, executive team, company culture and personality.

3.      If there are issues with your current HR firm, let them know in what areas they can improve in the future.

4.      If you are considering using another HR firm, consider more than just cost and size. Have a face-to-face conversation with the firm’s key partners to determine the right fit, and ask for referrals from the firm’s customers.

5.      Confirm with your recruiting firm which internal team members will be working with their agency, and update all contact information if necessary.

6.      Let your recruiting firm know your business strategy, goals and any current or future organizational changes.

7.      Discuss with your HR firm any recruiting plans for the year ahead, including roles and priorities.

8.      If you are looking to expand your use of a recruiting firm in the coming year, give your firm a heads-up so that they can accommodate your staffing needs.

If you follow the recommendations above, you’ll not only find your relationship with your recruiting firm a better one, but you’ll benefit from greater results too.