Collections Manager

  • Indianapolis
  • Direct Hire
Posted 3 weeks ago

Now hiring for an Indianapolis Collections Manager.

Responsibilities:

  • Manage collections processes for multiple accounts, ensuring effective workflows and timely results.
  • Lead a team of employees across North America, providing guidance and support.
  • Develop and implement processes, workflows, and automation to improve efficiency in a largely manual environment.
  • Monitor team performance, prepare reports, and address areas for improvement as needed.
  • Determine creditworthiness for new accounts and track key performance indicators.
  • Assist the Controller with accounting responsibilities, including preparing journal entries and monthly reports.
  • Maintain awareness of time zone differences (1–2 hours behind, depending on daylight saving time) and ensure availability to support the team as needed.

Qualifications:

  • B2B collections experience , required
  • Experience managing teams, particularly remote teams in multiple locations.
  • Strong process improvement skills, with a focus on creating efficiencies and implementing automation.
  • Proven ability to communicate effectively and foster collaboration across teams.
  • Flexibility to work additional hours during the busy season (September–December).
  • Bachelor’s degree in accounting or business administration with 5+ years of experience (including 3+ in a leadership role). Equivalent experience in A/R or collections will also be considered.

This position is hybrid, with 3 days in office and 2 days remote.

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