Contract Collector

  • Indianapolis
  • Temp
Posted 3 weeks ago

Now hiring for an Indianapolis Contract Collector.

Responsibilities:

  • Collect assigned accounts by telephone, email, and mail correspondence, in order to
    reduce delinquency, repossessions, and charge-offs
  • Receive members by telephone, review their accounts, and attempt to determine the best
    solution for Credit Union and members
  • Maintain thorough, accurate, and up-to-date activity reports on delinquent accounts
  • Prepare and maintain the records of collection activity on assigned accounts
  • Research accounts to identify activities that may affect the status of a loan repayment
    such as payroll deduction stoppage
  • Stay up to date on Credit Union loan policies, interest rates, and how loans are set up and maintained
  • Assist in researching, processing, and collecting Collateral Protection Insurance Policies, premiums, and claims

Qualifications:

  • Must have a high school diploma or equivalent
  • 1-3 years of consumer loan collection experience preferred
  • Must be proficient in the use of a calculator, computer, and general office equipment
  • Must have strong communication skills, both oral and written. Must have the ability to
    organize and prioritize multiple responsibilities in a fast-paced environment
  • Must be familiar with USERS, Microsoft Word, and Microsoft Excel or become proficient
    within 90 days in the position
  • Must be able to maintain strict confidentiality of information

This is a 3-month contract position. This role is in the office.

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