Contract Loan Adjustment Specialist

  • Indianapolis
  • Temp
Posted 3 weeks ago

Now hiring for an Indianapolis Contract Customer Experience Specialist.

Responsibilities:

  • Responsible for working on the asset recovery/collections team
  • Collect on early-stage auto delinquencies
  • Work specifically with auto loan collections
  • Manage a high call volume (80-100 warm calls per day)

Qualifications:

  • 1-4 years experience in collections
  • Ability to maintain high call quantity
  • Provide exceptional member service
  • Ability to build rapport with members
  • Prioritization and multi-tasking abilities
  • Ability to be level-headed during escalated situations; calming presence
  • Ability to analyze specific situations and offer viable solutions
  • Documentation skills

This is a contract role predicted to last 3-6 months. The role is in the office.

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