Customer Service Specialist

Now hiring for a Fishers Customer Service Specialist.

Responsibilities:

• Effectively manage a high volume of incoming and outgoing phone calls & emails
• Respond quickly and efficiently to customers and their requests
• Process orders, returns and requests
• Ensure customer satisfaction
• Prepare work agreements and maintain files
• Maintain filing system, records and correspondence
• Perform additional duties as assigned.

Qualifications:

• Associates Degree or 1-5 years experience in related field
• Proficient in Microsoft Office Applications, Outlook, Adobe Quickbooks, familiar with Manufacturing Software is a plus
• Strong written and verbal communication skills.
• Organized, analytical, self-starter with ability to prioritize and work independently.
• Strong Team Player, willingness to jump in and support where needed

This position is in office.