Customer Service Representative

Now hiring for an Indianapolis Customer Service Representative.

Responsibilities:

• Field inbound calls and make outbound calls
• Return calls to customers to answer questions
• Maintain customer database
• Assist with packing orders for timely shipments
• Check and respond to emails
• Follow up on purchase orders
• Create quotes for parts

Qualifications:

• High school diploma or GED required
• Must be comfortable learning new systems and programs and utilizing multiple screens
• Must be comfortable talking to customers over the phone
• Ability to lift and handle heavy packages up to 40 lbs without restriction
• Proficient in Microsoft Office
• Valid driver’s license required
• Familiarity with QuickBooks or experience utilizing it preferred

This role is in the office with hours of 8a-5p Monday through Thursday with a 30-minute lunch and 8a-2p on Fridays with no lunch.