Member Outreach Specialist
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Indianapolis
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Temp-to-Hire
Now hiring for an Indianapolis Member Outreach Specialist.
Responsibilities:
- Make outbound calls to members
- Answer general questions and provide support
- Listen to members and address their concerns
- Record call information accurately
- Complete a high volume of calls each day
- Learn and communicate information about the company’s offerings
- Follow established processes and guidelines
- Maintain a dependable and consistent work routine.
Qualifications:
- Warm, friendly, and helpful personality
- Strong listening and communication skills
- Comfortable speaking with people by phone
- Reliable and self-motivated
- Able to stay focused on repetitive work
- Comfortable learning new information quickly
- Basic computer skills
- Healthcare experience is a plus, but not required
This position is in-office Sunday-Thursday, 9a-5p