TGHR Wins “Best of Staffing” Award Again

That’s Good HR has once again earned ClearlyRated’s Best of Staffing® award for exceptional service. The Best of Staffing Award recognizes the best staffing agencies in the country, based on survey responses from employment agency clients and job seekers.

Career change
Greta Cline, CFO
Greta Cline
Partner, CFO/COO
March 2, 2023

That’s Good HR has once again earned ClearlyRated’s Best of Staffing® award for exceptional service. The Best of Staffing Award recognizes the best staffing agencies in the country, based on survey responses from employment agency clients and job seekers. As a courtesy to clients who are asked to answer the survey, That’s Good HR chooses to participate in the service every other year, rather than every year. That’s Good HR has won the award each time.

“We are proud to earn the Best of Staffing designation yet again in 2023,” said Mary Springer, That’s Good HR Founder and Partner. “This one is special because it reflects feedback from our customers. Our talented staff works hard to match candidates with some of the Indianapolis area’s best employers. We invest the necessary time to consider not only the job description but the company culture and expectations as well.”

The Best of Staffing award recognizes companies who receive at least a 50% Net Promoter Score® (NPS®) on the survey, which indicates how likely respondents are to recommend firms to a friend or colleague.

  • That’s Good HR’s NPS® of 83.7% was well above the 2022 staffing industry average of 31%.
  • That’s Good HR’s NPS® was even higher than the 77% average earned by all companies who received the Best of Staffing award this year.

What makes TGHR stand out?

The Best of Staffing survey asks participants to rate agencies on several factors, including the quality of candidates and the timeframe for bringing employers and candidates together.

  • 100% of respondents say That’s Good HR submits multiple qualified candidates that match the company’s requirement.
  • 100% believe That’s Good HR submits candidates who are a good culture fit for the company.
  • 100% say That’s Good HR submits candidates within the expected timeframe.
  • 98% believe That’s Good HR submits realistic expectations regarding open positions.

What do customers say?

One of That’s Good HR’s favorite features of the survey is reading what clients have to say. This feedback reinforces the company’s commitment to the client:

“They really listen to your wants/needs and provide top-notch, quality candidates. We have hired many long-term employees through them.”

“The recruiters provide accurate and informative information to candidates. It prepares them for what our job entails and what we look for in a candidate.”

“The team is available, and they always provide suitable candidates for the positions we provide to them.”

“Found top-notch candidates at reasonable rates, which is not easy to do in today’s job market.”

“They are consistently engaging the entire team. They are always looking for ways to improve the process or the performance of the team.”

Living up to the award with every match

That’s Good HR has more than 20 years of experience in the Indianapolis and surrounding areas. When you partner with That’s Good HR, you are connecting with a company who will work to understand your individual requirements and match you with candidates whose qualifications are well suited to the open roles. We pride ourselves on honesty and integrity and will always strive to find a strategic solution to your staffing challenges.

Why spend valuable time searching for qualified candidates when you can have That’s Good HR on your side? To learn more about our award-winning staffing services, visit or send us a message at


That’s Good HR receives CICOA Exceptional Service Award

Greta Cline, CFO
Greta Cline
Partner, CFO/COO
July 19, 2022

CICOA Exceptional Service Award

On June 28, That’s Good HR was presented with the Exceptional Service Award by CICOA Aging & In-Home Solutions for their exceptional partnership in meeting the needs for staffing for a variety of positions and roles throughout the agency.

CICOA Aging & In-Home Solutions, formerly known as the Central Indiana Council on Aging, has been serving Indianapolis and its surrounding counties for 48 years, partnering with leading local organizations and individuals that they annually honor each summer. CICOA notes that these organizations make a tremendous impact to advance the awareness and support of older adults, those with disabilities and their caregivers. Tauhric Brown, President and CEO of CICOA presented the 2022 awards.

The Exceptional Service award serves as recognition of a business, nonprofit or community organization that plays a valuable partnership role in service delivery, advocacy or community planning. The recipient also demonstrates a strong commitment to the quality of CICOA programming and services for clients. 

That’s Good HR has demonstrated reliability and commitment to CICOA, with Brown specifically acknowledging the way That’s Good HR has made a point to learn everything possible about the organization so that they can find the best candidate for each position they recruit for. 

“They have a keen understanding of CICOA’s I-CARE culture and how important this is to the work we do, and they work diligently to obtain candidates that will contribute to our mission in the community,” said Brown. 

“CICOA has one of the best cultures of companies that we partner with,” said Tiffany Moore, VP Client Partnerships. “CICOA’s culture also comes through with each interaction with hiring managers during the easy and difficult conversations. We work hard together to make sure that we make improvements and that we create a good candidate experience on both sides.”

Moore also has a personal connection to CICOA that makes the relationship that much more special. “Before partnering with CICOA as a client, I personally had the experience of needing CICOA’s support,” said Moore. “My aunt was provided meals, transportation, in-home support and many other life-saving measures from CICOA that increased her quality of life and helped our family take care of her. Honestly, if it wasn’t for CICOA, I am not sure what we would have done, how we would have gotten through those years, or if she would have lived as long as she did. I feel honored to be able to partner with CICOA.”

About That’s Good HR

That’s Good HR has successfully matched thousands of employers and job-seekers in Central Indiana since 1998. Our forward-thinking, locally focused firm was founded out of a desire to do staffing better. We specialize in making strong temp, temp-to-hire, and direct hire placements in areas like HR. administrative. customer service, healthcare, and accounting. For more information, visit or call 317-469-4141.