Customer Experiences

Candidate Spotlight: Shatalya Fields

Susie McKenna
July 26, 2018

When Shatalya Fields and her entire department got laid off, she did not know where her next job would be.  She had served in the Air Force for five years and after leaving the military she had worked in several positions – from leasing agent to cashier – but was eager to start a career. She had dabbled in healthcare, accounting and insurance positions and thought that one of those avenues would be the best fit for her talents.

While job searching she talked with one of her former coworkers, who also had been laid off.  Her friend suggested she call That’s Good HR. Shatalya reached out and was introduced to one of our staffing specialists, Kate Stephens.  Kate immediately recognized Shatalya’s skills and great attitude and sent her resume to one of That’s Good HR’s clients.

Shatalya was hired for a cash applications position and after her temporary assignment ended, she was hired on full time.  She continued in that position for a bit and then started to look for a different position in order to grow in her career. Seeing a position that peaked her interest with another staffing agency, Shatalya applied.  She got the job but after working at the company she did not feel it was a good fit for her – the energy was all wrong.  Realizing her error, she quickly contacted Kate again to see what jobs were currently available with That’s Good HR.

Kate placed her at a client around the corner from the That’s Good HR office in an accounting role.  Shatalya now plays a key role handling ACH payments, making adjustments, and balancing the general ledger for a major Indianapolis company.  She has an amazing, supportive boss who supports Shatalya’s career goals.  She is on a management track now and in two to three years is poised to take over her department.

As an employee on track for management, Shatalya is now sitting in on interviews for new employees.  Her best advice for interviewees? Ask questions at the end of the interview.  She recommends asking at least two questions (make sure to prepare ahead of time).  Asking questions shows the hiring manager how interested you are in the job.  She also recommends being truthful and open in your interview.  Being honest about her past experience of being laid off is one of the many reasons she has the job she does today. Shatalya is now learning so much and is on the path to become an incredible manager at her current company.

So, what are you waiting for?  Start your career today by calling That’s Good HR.  Whether it’s Kate or one of our other awesome recruiters that helps you out you’ll be on the path to success in no time!

HR Insights

Benefits to Using a Staffing Agency

Tiffany Moore headshot.
Tiffany Moore
VP, Client Partnerships
August 23, 2017

According to a recent infographic released by American Staffing Association, staffing agencies are among the top 5 job search resources.  Surprised?  We aren’t.  Here’s why:

  • Options, options and more options. We focus on finding temporary employees, employees that begin as temps then can be hired on full time or employees for direct hire.  So you can decide what option is right for your open position.  Whatever you choose, we’ve got options.
  • Take your pick. You tell us what you need and then we deliver a selection of candidates for you to choose from.
  • Save time. According to the most recent benchmarking study from the Society for Human Resource Management (SHRM), the average time it takes to fill a position is 42 days.  Our goal is to provide you with resumes for review within 24 hours. That’s 98% faster than average!
  • Deep bench. We have a deep network to find folks for your position fast. Every day our trained recruiters are actively interviewing candidates.  They get to know their technical skills, but also those important soft skills that you didn’t even know you were looking for.
  • Listen Up. We listen to what you need to understand what type of employee would be a good fit.  Then we head to our aforementioned bench to find you top talent.

You deserve strategic staffing solutions, not some one-size-fits-all quick fix. We’re known in Indy for our personal, authentic approach to staffing that delivers long-term results.  Reach out today and I’ll show you.

Job Advice

What Managers Really Want

Amber Crosby
August 3, 2017

What do managers want?  What do they really, really want (shout out to the Spice Girls)?  Check out these qualities that can make you a great employee for your manager.

Be prepared.  Just like the scout motto, do your part to be prepared for conversations and make sure to be prepared before heading into a meeting.  Make sure you are ready to listen, have questions ready that you need answers for, and take a deep breath…and go!

Be inquisitive.  If you don’t know what is expected or the answer to a question, ask.  Assumptions often lead to frustration, so it’s best to be clear from the beginning.  Asking questions can also demonstrate that you are thinking ahead, which is a great way to show your strategic side.

Be collaborative.  When your boss suggests a new way of doing things, look for ways to enhance his/her idea.  Collaborate with the boss to make the idea a success.  Your boss will appreciate your input and it can make you the go-to person in the future.

Be receptive.  Look around and learn your boss’ habits.  Know how they like info presented to them so you can set yourself up for success.  Being attentive to details will serve you well.

Be professional.  This may sound like a no-brainer but only 11% of managers said new hires embody this trait.  Things like being on time, working well in a team, and demonstrating a good work ethic can make you stand out to your manager.

For more, see this list of 5 things every boss is dying for you to do, but won’t ask for.  And when you’re ready for a new boss or to become the boss yourself, check out our current openings.


Practicing Mindfulness at Work

Mary Springer headshot
Mary Springer
July 20, 2017

Companies like Google and Target have been offering mindfulness training to their employees since 2007 and 2010, respectively.  Are they on to something? We think so.

How can mindfulness help you?

  • Being mindful can help you sharpen your focus. Being mindful helps you concentrate on the task at hand and avoid unnecessary distractions.
  • Mindfulness can help you improve your listening and even help you stomach criticism better. When you practice mindfulness you activate different parts of your brain, some of which help you to be less defensive.  Perhaps it is because you have a clearer head and are calm.  Check out these five tips for how to use mindfulness to embrace criticism.
  • Mindfulness helps relieve stress. The American Institute of Stress states 40% of workers reported their job was very or extremely stressful.  Take a deep breath – no, really!  Take time to focus on your breathing.  Even taking a few deep breaths at your desk will help you tackle your next task with clarity.

There’s no need to be overwhelmed, there are abundant resources about being mindful right at your fingertips.  Do yourself a favor and start slow.  Commit to a few minutes per day for a maximum of 30 days.  Take note of how you feel before and after.  Recently the TODAY Show, shared 5 small things you can do each morning.  You can also download an app, like Calm, right to your smartphone.  The app will walk you through short exercises and get your on your way to being mindful today.

Ready…take a deep breath and GO!

Job Advice

How to Work Better With Your Boss

Ashley Paramoure
April 21, 2017

You likely spend at least half of your waking hours at your job, often working closely with a superior. It should come as no surprise a good relationship with your boss is important not only to your career, but to your happiness at work—and even life. And while many supervisors are great leaders, mentors, and teachers, some may be harder to work for. No matter what kind of boss you have, you can enhance your working relationship with these seven tips:

  1. Be Trustworthy. Trust is the foundation for any relationship, and the same goes for your supervisor. Put your best foot forward and follow through on deadlines, do what you say you’ll do, and be on time. If you consistently do your best, you’ll gradually build trust and a solid relationship.
  2. Be a Problem-Solver. Many people make the mistake of seeking advice from their boss without first doing a little legwork. When you’re in a trouble spot, brainstorm two or three solutions before going to your manager with the problem. Your supervisor will appreciate your effort.
  3. Be Observant. Notice the times your boss is typically in a good mood. Is she a morning person? If not, that’s probably not the best time to approach with a problem or concern. Is there a certain time of the month when his workload weighs heavily? Then consider waiting to have that conversation about a raise or promotion.
  4. Be Open to Criticism. Negative feedback can be hard to hear, but try not to take it personally. Hopefully your manager only aims to improve your performance with the insights. Expect feedback to come, and prepare yourself to handle it professionally.
  5. Be Flexible. You can’t change your boss, but you can change yourself. This includes your attitude, communication style, and even expectations. Bending appropriately to accommodate your boss’s working style, personality, and communication can make or break your rapport.
  6. Be a Good Communicator. If you have a question or a problem with your work, don’t hold just stew on it. Set a time to discuss your issues with your manager and come to an agreement. It’s okay to be unhappy about being assigned extra work when you’re overloaded, but it’s not fair to your boss to just fume about it without discussing. Communicate directly and clearly and avoid going behind your boss’s back to others.
  7. Be Respectful. Yep, respect really is a two-way street. If you want respect from your boss, you’ll have to delve out a big helping first. Sometimes that’s difficult when your supervisor does things differently than you would, but challenge yourself to be respectful anyway.

Learning to get along with your boss starts with you. A positive attitude and an open mind will set you up for success as you build a great relationship with your manager. And when the going gets tough, remember it’s better to build bridges than to burn them. You never know how the relationship with your boss will impact your future.