Job Advice

Four Simple Steps to Prepare for a Second Interview

Staci Upmeyer
April 11, 2019
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You have gone to a job interview and left with the sense that the interview went well.  Then your recruiter calls and says the company would like to talk to you again. Your first thought may be “why?”, but this is often a necessary step in today’s tight job market.  How do you prepare?  Here’s four simple steps to ensure you rock the second interview, just like you did the first time.

  1. Dress the same. Whatever professional outfit you wore for the first interview, match that level of professionalism in your follow-up interview. Don’t assume that you should be more casual when meeting with the company for the second time.
  2. Prepare questions. It is possible that you will be meeting with different people than you did the first time you interviewed at the client company – your recruiter can let you know. If this is the case, you can use some of the questions that were asked in the first interview.  However, make sure you have at least three new questions to ask of your interviewer.
  3. Be prepared. Whenever you are headed to an interview, you should be prepared. Your recruiter at That’s Good HR will help you with this step. For a second interview, review your answers from the first round interview, because it is possible that you might be asked the very same question. Check out these answers to the 31 most common interview questions.
  4. Write a thank you note. It’s always a good idea to follow-up with a thank you note. Write one to each person you interviewed with.  If you do not know what to say, not a problem – we’ve got you covered.  An example can be found on our online resources page.

If a company is interested in talking to you for a second time, take it as a compliment.  It means they liked you and want to get to know you more before moving forward.  Once your second interview is complete, let your recruiter know and hopefully they will have good news for you shortly. Best of luck the second time around!

About TGHR

That’s Good HR Named to Best of Staffing

Mary Springer headshot
Mary Springer
Partner
February 11, 2019
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We are thrilled to announce that That’s Good HR has earned ClearlyRated’s Best of Staffing® Client Award for providing superior service to our clients. That’s Good HR received scores of 9 or 10 out of 10 from 95.8 percent of clients, which was our highest NPS score to date.  This satisfaction percentage is also significantly higher than the industry’s average of 35 percent. Less than 2 percent of all staffing agencies in the U.S. and Canada have earned the Best of Staffing Award for service excellence. On average, clients of winning agencies are 2.2 times more likely to be completely satisfied with the services provided compared to those working with non-winning agencies. We can’t thank our clients enough.

One of the best things about participating in the annual survey, is we receive direct feedback from our clients.  This feedback validates the work that we do daily for our clients and candidates.  Here’s a sample of our feedback:

  • TGHR does a great job at providing quality candidates and our company has been able to retain the majority of those candidates!
  • That’s Good HR, Inc. has been a solid provider of candidates when we’ve needed additional support. They have a lovely team that is communicative and helpful, and they are very knowledgeable about their industry and location.
  • They really care about their clients and their candidates and it shows. I love working with That’s Good HR!
  • Always a good experience working with TGHR to fill either short or long-term staffing needs.
  • The staff is very responsive, helpful, friendly and enjoyable to work with.
  • Read more testimonials here.

The survey was conducted in December 2018 and was sent to all hiring managers and companies we had worked with in a three-month period.  The results are tabulated and were released in February 2019. The awards are presented by ClearlyRated in partnership with CareerBuilder. ClearlyRated (formerly known as Inavero) is an independent, international company that administers more staffing agency client and talent satisfaction surveys than any other firm in the world, reporting on more than 1.2 million satisfaction surveys from staffing agency clients and job seekers each year.

So, thanks. Thanks to our clients who let us help them find the best talent for their open positions.  We are grateful for your support and your feedback.  We share this honor with you!

Staffing

How Staffing is Similar to Dating

Lindsey Curtis
February 11, 2019
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February is the month we celebrate love and we love helping people find a job.  Daily our superstar recruiters play matchmaker to match candidates with jobs.  Often the first step is to talk with candidates to find out their interests much like you would chat with someone on your first date.  Then potential employees are “set-up” with our clients, just like you’d “set-up” two single friends on a date. So how else is staffing similar to dating?

Online is all the rage. Many singles use online apps to find that special someone just like we advertise on job boards like LinkedIn and ZipRecruiter to find special candidates.  See which jobs would make you swipe right on our job board.

Face-to-face is key.  One of the hallmarks of our recruiting process is meeting our candidates face-to-face.  This is so helpful when talking to our clients. Even if it is someone you have been talking to for weeks or even months, you still would want to meet face-to-face to continue your relationship.

Finding your type. When on the dating scene, you might go out with one person for bit, and then switch and start seeing someone new.  Working at a temporary position allows you to try out a position before fully committing to the relationship – or job.

Timing is everything.  Sometimes candidates need to wait or go on a few different interviews before finding the right job. Just like dating where you might have to wait until the right person comes along.

What everyBODY is saying.  Body language plays an important role in the hiring process.  According to study conducted by Career Builder hiring managers know within the first five minutes if candidate is a good fit – just like love at first sight.

Breaking up is hard to do.  Sometimes relationships and jobs just don’t work out.  And that’s ok.  The beauty of working with a staffing company is if you let us know with notice, we’ll work on finding you your next sweet gig.  Just like you’d lean on a friend after a breakup with your sweetheart, That’s Good HR will be there for you!

Staffing

Do you need a Staffing Firm? Don’t take our word for it…

Mary Springer headshot
Mary Springer
Partner
January 31, 2019
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Why do businesses use temporary employees?  According to the American Staffing Association, flexibility, speed, and access to talent are the top benefits to working with a staffing agency like That’s Good HR.  Companies across the nation use staffing firms and it shows considering staffing employment hit an 11-year high in this month (January 2019).

It’s a candidate-driven market right now and many employers are finding it increasingly harder to find qualified candidates to fill open positions. As the BOSS Group’s blog points out, staffing agencies are the experts in finding qualified candidates.  You know what – we agree! That’s Good HR employs a multi-targeted, multi-channel approach in order to continuously reach qualified candidates.

BOSS Group is not the only resource that thinks using a staffing firm is a good idea.  The popular job board ZipRecruiter states that having the right staff is critical to a business’ success. Hiring a temporary employee gives a company the advantage of being able to “try before you buy”.  You can bring an employee onto your team and make sure they are a good fit before committing to them in for the long run.

Team People also recommends “test-driving” an employee before hiring.  They also point out that staffing companies have more resources to find high-level talent than most hiring managers do, which saves managers time and money.  Who doesn’t need that?

Want to learn more?  Reach out today and we would be happy to share our talent with you!

Seasonal

Top Holiday Gifts

Susie McKenna
January 7, 2019
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The new year is in full swing and the holidays are behind us (December 25 is only 362 days away!), so it’s the perfect time for the TGHR team to reflect on what gifts they recently received.  Just like Oprah, here’s our list of TGHR’s favorite things!

Home Sweet Home: Many of the gifts our staffing specialists received were home related.  Rockstar recruiter Ashley wins this category since she closed on a new home just a few days before Christmas. As a housewarming present Ashley got a shiny new Dyson vacuum. A whole house is tough to beat, but staffing superstar Maddie is in love with her new Ring doorbell.

What’s for Dinner?: Payroll guru Kirstia, and accounting extraordinaire Meaghan, both found air fryers under their tree. We are already excited for the next TGHR pitch-in!

Hi-tech Holiday: Maddie also found Beats Wireless Headphones from Santa and marketing ninja Susie is obsessed with her new Apple watch.  TGHR veteran VP Tiffany’s phone is going to be squeaky clean thanks to the new phone soap she received (and yes, her mom purchased it on QVC).

Fashion Finds: Staffing star Staci is toting around a new plum suede purse, while our staffing wizard Lana is sporting leather earrings that the whole office is loving.

Four-legged Friends: In the running for the BEST gift received is award-winning CFO Greta’s newest toy – the Furbo. Named the #1 gift for dogs by Ellen Degeneres and J.Lo, this ingenious invention lets you see, talk and dispense treats to your dog when you are not home! Riggs, Greta’s dog, might have been watched by the whole TGHR team and given a few to many treats after our weekly staff meeting! (To see all our pets, head over to Facebook!)

So, what was the best gift received by the TGHR team? Our awesome co-owner Mary noted that she was thrilled to find cash in her stocking, but the best gift for us is working with our candidates and clients. And the best part?  We receive that gift every day, we don’t even need to wait until next Christmas!

Job Advice

Spooky Staffing Stories

Tiffany Moore headshot.
Tiffany Moore
VP, Client Partnerships
October 31, 2018
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Job searching can be scary! Don’t let working with a staffing agency spook you – our recruiters find quality candidates for our clients every day.  But there are a few things to steer clear of, just like you’d avoid that creepy clown in the haunted house.

  1. Don’t ghost! Research shows that people are “ghosting” more than ever due to the tight labor market. Not showing up for an interview or work is one of the worst things you can do. This action can damage your reputation and have repercussions longer than just that one day.  Make sure to stay in contact with your recruiter who will help you avoid this ghastly mistake.
  2. Don’t fear a temporary assignment. You may be coming from full-time employment and taking a new assignment that is labeled as “temporary” might sound frightful. Have no fear – many of our temporary assignments turn into a temp-to-hire situation. Plus, a temporary assignment might be just what you need to make sure the company and culture is the right fit for you and you do not dread going to work.
  3. Don’t create an eerie silence. Once you have met with one of our staffing specialists, make sure you are available via phone and email. New opportunities come in daily from clients and in such a hair-raising labor market, time is of the essence.

See what positions are available here and dust the cobwebs off your resume and apply today!

Customer Experiences

Candidate Profile: Liz Noel

Susie McKenna
October 8, 2018
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When the company Liz Noel worked for ceased operations back in 2013, she was immediately thrust into the job market seeking new employment.  Her previous experience included a multitude of administrative and office management skills and her positions had all been in the marketing arena including a production house and advertising agency. Thinking a staffing agency may be beneficial to her search, Liz checked out online reviews of multiple agencies. She liked what others had to say about That’s Good HR and decided to throw her hat into the ring by sending her resume to the office.

Her resume was received and reviewed by Lindsey Curtis, who Liz now refers to as her “go-to-gal”. Liz’s first assignment was in a new industry for her – an engineering firm.  Liz describes herself as a “lifelong learner” so she was excited and energized about the new industry.

After completing her temporary assignment downtown covering part of a maternity leave, Liz had the opportunity to move to the north side and take on a long-term assignment.  As she is a naturally curious person who enjoys talking with others, she decided to take the time and get to know several people in various departments at her new company, realizing everyone had something different to teach her. In addition, even though she was a temporary employee she was given the opportunity to participate in many company-provided training sessions, and she took advantage of these classes to increase her knowledge and advance her career skills.

Temporary assignments were appealing to Liz as it gave her a chance to learn so much every day, meet new people and be introduced to so many interesting industries.  She now works at a local startup company, where she began as a temporary employee.  At the beginning of the assignment, not only was she a temporary employee, but the person she reported to daily happened to also be a temporary employee.  As the company grew, she has had the rare opportunity to work on multiple sides of the business, ranging from finance to marketing to technical support, before landing her current permanent role.

Liz loves meeting new people and clearly does not mind a challenge.  Working with That’s Good HR has surpassed her expectations and she’s thrilled that she had Lindsey to shepherd her through every step of her journey.  Liz thinks working on contract is a two-way street and the perfect way to ensure that you are good fit at the company, and that the company is a good fit for you too.

Her advice for new temporary employees is to keep an open mind, as you never know where a temporary assignment might lead. Liz is living proof of that!

Healthcare

What is the #1 Benefit for Job Seekers?

Greta Cline, CFO
Greta Cline
Partner, CFO/COO
October 3, 2018
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Unemployment has continued to be at an all-time low, which means the labor market is tight.  Finding qualified candidates can be a challenge.  It’s a simple case of supply and demand, less people looking for work means quality candidates have more options. There is one key benefit that top employees look for when considering a new opportunity.  Good news – it’s a benefit offered by That’s Good HR so you don’t have to worry about providing it to temporary or contract employees.

According to a recent study conducted by Essential Staff Care (ESC), availability of affordable, usable health benefits is a core indicator of employee interest in a position, attitude and longevity on the job.  In addition, 87% of temporary employees say medical benefits are their most desired perk when job searching.  Employees enrolled in the healthcare insurance plan that we offer are also more likely to stay on the job almost 4 weeks longer than those who do not have this valuable option.

More than half of Americans hold less than $1,000 in savings, meaning that one illness or injury could result in significant financial hardship. Having the option to enroll in TGHR’s health insurance option helps alleviate financial stress and gives temporary employees an affordable healthcare option, with no added expense to our client companies.

Another benefit to our candidates? The plan rates – which are paid weekly – have remained unchanged since 2010.  This is just one way we can show we are committed to our candidates and prove that we want to attract the highest caliber employees for our clients.

 

Customer Experiences

From Candidate to Client

Susie McKenna
September 20, 2018
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When Erin McLennan was about to graduate college, she wasn’t sure where she would land a job. She was no stranger to working, since she had been employed at a local hospital while balancing her studies. Erin majored in Psychology but was unsure if she wanted to head to graduate school or seek full time employment upon graduation.

Some of her friends from the hospital had used That’s Good HR (TGHR) to find a job, so Erin decided to reach out to a recruiter at our office. She made an interview appointment and met staffing manager Kate Stephens.  Shortly after interviewing with TGHR, Erin was offered a position at an innovative company in Carmel as a lending associate on a temporary basis.  After a few short months, her role converted to a permanent position and six months after that, based on her performance, she was made a supervisor.

After just two years at the company, Erin had gone from being a TGHR candidate to a TGHR client responsible for her own team. She was confident in the quality of TGHR temporary employees and knew it would make hiring employees a breeze.

Erin is now a product manager in the technology field working with software engineers.  She credits TGHR for finding a career field that she is not only passionate about, but also excelling in.  Erin never would have guessed she would be in the technology field after college. She is thankful she found a position where she can use her knowledge and creativity at the same time.

Erin’s favorite thing about working with TGHR could be credited to her psychology background.  She loved having someone to go to as a mentor to counsel her through her job seeking journey. Erin felt supported by Kate right after college and found it helpful to know she had someone in her corner.

As a client, Erin appreciated TGHR’s high-level of customer service.  When Erin was busy supervising 20 people, she was grateful that there was always a live person picking up the phone at TGHR if she had an issue or needed additional employees.  When hiring, Erin looks for someone with a good personality and willingness to learn, just the type of candidates TGHR likes to work with – a perfect fit!

When she’s not working, Erin enjoys the outdoors with her black lab, Charlie, and is keeping busy planning her upcoming wedding. Wedding details can be stressful, but hiring decisions are not thanks to That’s Good HR!

TGHR News

Staffing Stats – All Time Low

Greta Cline, CFO
Greta Cline
Partner, CFO/COO
June 6, 2018
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On June 1, the U.S. Bureau of Labor Statistics announced the latest unemployment stats. Last month, the rate reached an 18-year low and that trend is continuing.  The unemployment rate is currently at the lowest rate in nearly half a century – that’s truly remarkable!

The unemployment rate dipped to 3.8 percent in the U.S. in May.  Good news if you hold a bachelor’s degree or higher, the unemployment rate is even lower at 2.1 percent.   In addition, total employment increased by 223,000 and the number of unemployed people fell to 6.1 million.

In our home state of Indiana, the unemployment rate is also extremely low.  The state unemployment rate has been below the national rate for the past four years, with one small exception.  For one month in 2014, the rates were equal. Not bad, right?  The total labor force in Indiana is 3.3 million workers.

According to the American Staffing Association, staffing job growth has risen an average of 3.6 percent per month, which is significantly higher than the average of 2.2% for all of 2017.

With unemployment at this historic low, finding qualified candidates is more difficult than ever.  But not to worry, That’s Good HR is up for the challenge. What sets us apart from others is our daily process of sourcing quality employees and meeting with our candidates face-to-face.  When we schedule candidates out for client consideration, we know that they are vetted and well-suited to each unique client’s needs.

Whether you are looking to make a change from your current gig or have open positions we’re ready to help today and every day.  Recruiting times are tough, but we’re tougher!

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