FOR IMMEDIATE RELEASE
That's Good HR (TGHR) announced today that it has been named to Inavero's 2012 Best of Staffing™ Client list. Best of Staffing, presented in partnership with CareerBuilder, is the nation's only award that recognizes staffing firms that receive remarkable reviews from their clients. Fewer than 1% of North American staffing firms have been named to the 2012 Best of Staffing Client List.
Recent research by Inavero found that Best in Staffing Client winners were more than 3 times as likely to identify 'culture match' as the most important attribute to ensuring a successful placement. Those who didn't make the list were more likely to identify matching technical skills as the most important attribute. Great firms understand what clients have long believed – culture fit is as important, if not more important than merely matching a set of skills to an applicant – and those firms who do it well are rewarded with loyal clients.
TGHR's founding partner, Harry Danz said, "I am very proud of Mary Springer and her team to once again be recognized for their outstanding customer service and responsiveness," he said. "It makes all of us at TGHR proud to know we are considered amongst our peers as one of the top 1% of staffing firms across the country and this result was 100% based on client feedback. We also want to thank our loyal customers and look forward to many more years ahead. Once again Inavero has proven what Mary and I have always believed to be the secret to our success, understand the client culture and understand their true need and the rest as they say takes care of itself."
Staffing firms competing to make the Best of Staffing list underwent a rigorous client survey process followed by careful analysis of responses to determine satisfaction levels. That's Good HR received satisfaction ratings of 9 or 10 out of 10 from 82.3 percent of their clients, significantly higher than the industry's average of 50 percent. Best of Staffing participants secured a place on the list by earning an average Net Promoter Score that was nearly double the national staffing industry benchmark for client satisfaction and TGHR earned a Net Promoter Score that was two and a half times the industry benchmark.
"The staffing industry continues to play a key role in helping to revitalize the economy," said Eric Gregg, Inavero's Founder and CEO. "Staffing firms give growth-minded organizations a more flexible alternative to recruiting their own employees, letting both the employee and employer determine if the fit is right for a more permanent position. Both sides receive tremendous value in a flexible, yet meaningful working relationship, and as they engage with staffing firms to help achieve those goals, the service experience they have is very important to their success. The Best of Staffing lists are a resource for businesses and talent who are trying to find staffing firms that provide exceptional service."
Inavero's complete Best of Staffing list can be viewed at http://www.bestofstaffing.com. For more information about Inavero, visit www.inavero.com. To learn more about That's Good HR visit www.thatsgoodhr.com and http://www.bestofstaffing.com/2012/client/thats-good-hr-inc/
Many thanks to our loyal customers for their active participation in this survey. We look forward to continuing to provide you with a superior level of service in the future.
About That's Good HR, Inc.
That's Good HR, Inc. is an Indianapolis staffing agency. Our focus is to serve as an advisor to both clients and candidates and to provide valuable insights into real world data of what is going on in the local job market. The company's commitment to customer service has allowed us to be successful for over a decade, and will allow us to continue to grow stronger and increasingly more valuable to the community in the future.
Contact:
Mary Springer, Partner
P. (317)469-4141
F. (317)469-4140
About Inavero, Inc.
Inavero designs and manages satisfaction surveys for a global list of staffing and recruiting firms in more than 15 countries. Inavero's proprietary technology platform gathers and reports staffing firm client and talent satisfaction information through online surveys. Inavero's team analyzes satisfaction feedback from more than 500,000 staffing firm clients and talent each year, and serves at the American Staffing Association's exclusive research partner.
For more information contact Inavero at (800) 921-2640 or email bestofstaffing@inavero.com. www.inavero.com
*Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld
