Customer Account Specialist

Now hiring for an Indianapolis Customer Account Specialist.

Responsibilities:

• Build and maintain strong working relationships with internal and external teams
• Research and resolve file discrepancies to clients, teammates and drivers in a timely manner
• Respond to client inquiries
• Enter new and/or update data
• Schedule all internal and external work orders
• Order vendor reports (as needed)
• Coordinate across departments on projects and to coordinate tasks
• Ensure all contract billings are processed accurately, efficiently and in a timely manner

Qualifications:

• 2+ years business/customer service experience
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Must have excellent communication skills (written and verbal)
• Must have strong organizational skills

This is an onsite position