Client Resolution Specialist

Now hiring for an Indianapolis Client Resolution Specialist

Responsibilities:

• Manage client accounts and requests
• Communicate with clients and vendors
• Coordinate vehicle release activities
• Process payments and required documentation
• Research information and resolve issues
• Update account records and status
• Handle high-volume communication
• Prioritize multiple tasks and deadlines

Qualifications:

• Call center or customer service experience
• Strong communication skills
• Ability to multitask in a fast-paced environment
• Strong attention to detail
• Problem-solving skills
• Comfortable working with clients and vendors
• Experience with data entry and documentation
• Automotive or finance experience preferred

This position is onsite Monday-Thursday and remote on Fridays. Hours are 8a-5p or 8a-4:30 with a 30-minute lunch.